How many SaaS subscriptions is your business juggling? For the average small and medium-sized business (SMB), it’s over 200. Yes, that’s right – 200 different software applications just to keep things running smoothly. And when it comes to managing employees, it gets even more complex with Employment Hero research showing that most companies rely on 4 to 7 different systems for their HR basics. Add in these SaaS fees, and the total cost is staggering, with users also dealing with fragmented systems, vendor overhead, and complex integrations — if integration is even possible.
In several areas – the answer was consolidation. E-commerce sites are turning into marketplaces; Fitness apps are turning into wellness centers and banks are evolving into fintech super apps. Should HR follow?
Employment Operating Systems (eOS) explained
The concept of an operating system (OS) is familiar territory to most. At its simplest level, an operating system is the software that allows a computer’s essential functions—including scheduling tasks, running applications, and controlling peripherals—to work in harmony. The result is the efficient use of digital resources in a way that improves productivity.
But if it works so well for computers, the question is: why haven’t we applied this thinking to other areas of business? Enter ‘Employment Operating System’ (eOS) – a brand new concept that brings together all HR related functions under one digital roof.
A unique experience
Historically, business functions have existed in silos, with each team purchasing software that meets their team’s needs. This fragmentation was responsible for administrative headaches, including the need to manually enter shared data between systems, the constant management of software updates, and the pressure to manage multiple passwords and permission levels. It can also lead to data inconsistencies, which increase security risks.
Using an EOS, HR functions are seamlessly integrated and employees can manage every aspect of their career through a digital portal that integrates every hiring process into one platform. Onboarding, continuous learning, career development, payroll and even exit interviews are managed centrally – saving time and resources and enabling companies to gain deep insight into workforce dynamics. No more logging into multiple platforms for leave requests or performance reviews – with the ability to quickly and easily identify and apply for internal job opportunities using AI-enhanced resume creation and career suggestions.
In the same vein, employers can use an eOS to streamline talent acquisition (including using AI SmartMatch functionality to identify the most suitable candidates; and automatically analyze CVs) as well as manage the entire employee journey, including leave , timesheets, salaries and even employee engagement. , including peer-to-peer shoutouts and happiness polls.
For businesses that have traditionally struggled with payroll headaches, eOS provides instant ROI by ensuring payroll runs smoothly – automating statutory contributions and running checks and error warnings that eliminate the chance of human error.
All about data
Importantly, an eOS also translates into a complete and unified data set. With all HR data brought together in one platform, companies can generate more accurate reports and make well-informed decisions. Gone are the days of aggregating reports from disparate systems—now HR managers can track performance metrics, monitor employee engagement, and evaluate the effectiveness of training programs, all from one source. This unified approach also enables predictive analytics, providing insights that would be difficult or impossible to obtain from fragmented systems. This is especially critical for making decisions based on real-time data, which can increase everything from employee satisfaction to overall business productivity.
Harnessing the power of AI
Modern EOS like Employment Hero also integrates AI, such as a customized AI-based chatbot (Hero AI) that has the ability to answer compliance and employment questions that employees may have. Operating as a custom GPT chat designed specifically for your business, the technology will scan all of your employment documentation to provide a precise and accurate response to your team.
More than just efficiency
While survey data shows that companies that switch to an eOS experience a 291% return on investment over three years and benefit from significant operational efficiencies, switching to eOS is not just about improving operations; it’s about laying the foundations for a stronger workforce and a more adaptable and resilient economy.
When companies streamline their operations and reduce costs – sometimes by as much as 50% – they can reinvest in their people and processes. This creates a ripple effect, strengthening business and contributing to a more robust economy that benefits the entire nation.
In a world where fragmented HR software can drain resources and hinder productivity, hiring OS is a much-needed remedy. By centralizing all HR functions, these systems are set to redefine how companies engage, nurture and develop their most valuable asset – their people – to play a holistic and strategic role in their organizational growth.
More information about Employment Hero here:
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